At Performance Wire and Cable, we don’t have a “Customer Service Department.” That’s because every team member, from the front office to the warehouse, shares the responsibility of taking care of our customers. Providing outstanding service isn’t a task delegated to a few — it’s built into our company DNA.
We understand the urgency of your business. In a fast-moving industry, you don’t have time to wait for a callback or get lost in a phone queue. While national suppliers might treat you like just another number, we treat every customer — and every order — like it matters. Because it does.
No Order Too Small, No Customer Overlooked
You’ll get the same care and attention if you’re ordering a full truckload or a few hundred feet of tracer wire, ground wire, or cathodic protection cable. Our small-volume inventory is stocked, quoted quickly, and shipped fast, so you get exactly what you need, when you need it. And yes, quotes are always free.
Need something today? We offer Same Day Shipping on all in-stock items for orders placed before 2:00 PM EST. Try getting that level of service from one of the big guys.
20+ Years Strong — Thanks to You
We’re proud to celebrate over 2 decades in business — a milestone we couldn’t have reached without the loyalty and trust of our customers. Instead of pouring money into flashy ads or chasing volume like the national suppliers, we’ve grown through word-of-mouth, repeat business, and referrals. That’s only possible because of our commitment to service.
Flexible. Fast. Focused on You.
We don’t try to compete with the big-name suppliers — we outperform them in the areas that matter most. Our size is our strength. It allows us to pivot quickly, fulfill rush orders, and provide personalized service that large corporations simply can’t match.
From single-reel emergencies to full truckload deliveries, we tailor our service to your needs. Whether it’s your first order or your fiftieth, we’ll do everything we can to exceed your expectations.
Real People. Real Service.
When you call us, you’re not transferred from one department to another. You’re talking to someone who knows the product, understands your industry, and actually cares about helping you succeed.
Our employees aren’t driven by quotas or scripts — they’re driven by relationships. With low turnover, deep product knowledge, and a genuine commitment to service, our team is here for you every step of the way.
At Performance Wire and Cable, we’ve turned customer service into something more than a promise — we’ve made it a core part of who we are. And we’re proud to show that being small doesn’t mean doing less — it means doing more, better.